The third quarter is usually retailers’ golden-hour; record profits, footfall and e-commerce sales have become the expected norm. 2020 marks a historic change.
Whilst we don’t want to start this off negatively, certain realities are hitting the commerce world. Footfall is down, spending is down year over year, and with so many people already out of work with a second wave coming, it doesn’t look like this Christmas is going to be anything like normal.
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